Technical overview
 
Technical overview
 

MOSAICA® is the signalling and service platform, located on your network POPs (Point of Presence), that handles all IP Centrex services and terminals.

Each IP Centrex corporate customer is connected either through a permanent IP VPN (recommended) or Internet connection to the service platform.

A typical call flow between a MOSAICA® IP Centrex user and a PSTN user will be established as follows :
  •  when the IP Centrex user hooks up his phone and dials a number (personal speed dial, enterprise short number or E164 number), the corresponding signalling information is transmitted to MOSAICA® that will authenticate the user and acknowledges the call control according to the user’s service and call profiles.
  •  MOSAICA® makes the decision to route the media flow to the relevant third party equipment (IP/PSTN gateway, call routing server, class4 softswitch…) and notify all service components that may interact with the IP Centrex user during the call (CTI pop-up, SMS, web services, etc)
  • the call flow is directly established between the calling party and the called party, the signalling information is maintained by MOSAICA® until the call is released.